Important Numbers

24-hour Mental Health and Substance Use Crisis Hotline
1-844-211-0971
In life-threatening situations, call 911.

Louisiana Medicaid Customer Service Line
1-888-342-6207
TTY for the deaf: 1-800-220-5404

Member Services
1-888-756-0004
TTY for the deaf: 1-866-428-7588

Pharmacy Member Services
1-800-424-1664
(TTY 711)

Nurse Call Line
1-888-632-0009

Non-Emergency Medical Transport (NEMT)
1-888-913-0364
When a ride is scheduled through the NEMT line, you can:

  • Check on your ride status
  • Tell the NEMT provider that you are ready to be picked up from your appointment or discharged from an inpatient stay
Members