Manage your health with the member portal

Want an instant snapshot of your health? Are you ready to learn how to better manage your well-being? With the member portal’s new assessment and management tools, AmeriHealth Caritas Louisiana can help you get started on the right track for better health.

These new tools are easy to use and available at no cost for all AmeriHealth Caritas Louisiana members. All you have to do is sign up for the member portal Opens a new window to get started.

What is the HNA?

The health needs assessment (HNA) is a short quiz about your health and how you live. The HNA gives us a better idea of the types of care you may need. It can also help you learn more about your own health. 

The HNA is short and easy to fill out. It is available at no cost for all of our members. In fact, members who complete an HNA are eligible for $10 cash rewards on their CARE Card.

How to take the HNA

Filling out your HNA is quick and easy.

  • Online: You can start your HNA right now through your member portal.
  • Phone: Our Rapid Response and Outreach Team can help you complete your HNA over the phone. Call the Rapid Response and Outreach Team at 1-888-643-0005.

What happens next?

  • Answer all the questions in the assessment to qualify for the $10 incentive. If there are multiple members on the plan, each person may receive a $10 incentive for completing the assessment. (The incentives apply to members who complete the assessment within 90 days of joining the health plan).
  • A member from our care team will review your assessment and follow up to address any health needs identified and provide resources.
  • Members who qualify for the incentive can expect to receive the incentive on their CARE Card in 30 days. Click here for details on the CARE Card program.

Manage your health with the Health Shelf

The "Health Shelf" is a library of short stories and quizzes that help you learn how to be healthier. Here’s what you’ll find inside:

  • Articles: Browse dozens of articles on topics like heart health, physical fitness, managing moods, and more. They’re all written to help you learn how to get and stay well.
  • Challenges: Start small and make sure you get 7 hours of sleep. Or go big and start a new, active hobby. Try a Health Shelf challenge and start building healthy habits.
  • Mini-assessments: These are short, 5-minute quizzes that can help you learn more about your health. Each one deals with a key topic, like asthma or diabetes.
  • Recipes: You know you need to eat healthy. The hard part is figuring out how. Why not try one of the Health Shelf’s many nutritious, tasty recipes?

There’s a lot to do, so we made it easy to find a place to start. Click the Show Me Recommendations button to see only articles and information related to your health assessment score.

Get started today

If you haven’t yet signed up for the member portal, head over now and click Register to get started.

If you’ve already signed up for the member portal — great! There’s nothing more you need to do. The next time you log in, you can use any of these new features.

If you would rather get your health assessment or management tools in the mail or in a different language, just let us know. Call Member Services at 1-888-756-0004 (TTY 1-866-428-7588). 

Members